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acentb - Curriculum Vitae



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CURRICULUM VITAE Nº 163151 


http://acentb.MiCVWeb.com

INTRODUCCIÓN


Experience at regional and Corporate level always with focus on both internal and external customers . I managed Service Contract area, coordinating and following up operational, logistical and administrative work with teams in different countries for the proper registration and enforcement of the services contracted with the Corporation, as well as technology procedures.

DATOS PERSONALES

Heredia CP: 40102 (Heredia) Costa Rica
Fecha Nacimiento: 4/10/1972
 

Profesiones que puedo ejercer


Académica en Heredia, San Jose, Santa Ana
- Conocimientos en la profesión de Académica: I have also had experience in company in coordinating interviews for new employees from the Human Resources Department coordination and search in the ion of administrative, technical and labor personnel analysis of eligible candidates programming agendas , meal MIIIL benefits, general e-mail replies, telephone calls planning and summarizing relevant information in meetings supporting and troubleshooting employees difficulties employee education regarding policies , roles and company procedures and also their duties and benefits. ,
Administradora en Heredia, San Jose, Santa Ana
- Conocimientos en la profesión de Administradora: Experience in Management of administrative documents , and solving related issues, such as purchase orders, Inventory Management, Account Receivable and Payable, merchandise rotation, product creation and deletion, change of PVP, retail, costs, product upgrades, credit notes, debit notes, merchandise requisition, file management,  as well as negotiating with representatives of different laboratories. ,
Administrativa en Heredia, San Jose, Santa Ana
- Conocimientos en la profesión de Administrativa: Experience in Management of administrative documents , and solving related issues, such as purchase orders, Inventory Management, Account Receivable and Payable, merchandise rotation, product creation and deletion, change of PVP, retail, costs, product upgrades, credit notes, debit notes, merchandise requisition, file management,  as well as negotiating with representatives of different laboratories. , Analistas - Tecnología ,
Coordinador en Heredia, San Jose, Santa Ana
- Conocimientos en la profesión de Coordinador: Contract Administrator,coordinating and following up operational, logistical and administrative work with teams in different countries for the proper registration and enforcement of the services contracted with the Corporation ,
Coordinadora en Heredia, San Jose, Santa Ana
- Conocimientos en la profesión de Coordinadora: Contract Administrator,coordinating and following up operational, logistical and administrative work with teams in different countries for the proper registration and enforcement of the services contracted with the Corporation ,
Educador en Heredia, San jose, Santa Ana
- Conocimientos en la profesión de Educador: I have also had experience in company in coordinating interviews for new employees from the Human Resources Department coordination and search in the ion of administrative, technical and labor personnel analysis of eligible candidates programming agendas , meal MIIIL benefits, general e-mail replies, telephone calls planning and summarizing relevant information in meetings supporting and troubleshooting employees difficulties employee education regarding policies , roles and company procedures and also their duties and benefits. ,
Educadora en Heredia, San Jose, Santa Ana
- Conocimientos en la profesión de Educadora: I have also had experience in company in coordinating interviews for new employees from the Human Resources Department coordination and search in the ion of administrative, technical and labor personnel analysis of eligible candidates programming agendas , meal MIIIL benefits, general e-mail replies, telephone calls planning and summarizing relevant information in meetings supporting and troubleshooting employees difficulties employee education regarding policies , roles and company procedures and also their duties and benefits. , ERP - Tecnología ,
Gerenta/gerente en Heredia, San Jose, Santa Ana
- Conocimientos en la profesión de Gerenta/gerente: Experience at regional and Corporate level always with focus on both internal and external customers . I managed Service Contract area ,
Gerente en Heredia, San Jose, Santa Ana
- Conocimientos en la profesión de Gerente: Experience at regional and Corporate level always with focus on both internal and external customers . I managed Service Contract area , Networking - Tecnología , Subdirector , Subsecretaria , Subsecretario , Telecomunicaciones ,
 

EXPERIENCIA


Super Cars Orinoco  
(Sector: Transporte y distribución)
3/ 1999 - 5/ 1999 Bolivar (Venezuela)
Administración (Asistente)
My responsibility in this job was: Securities clearance of vehicles. Contracts writing, Transfers. Legal documents. Vehicle registration on inventories. Customer care.

CANTV  
(Sector: Consumo)
9/ 2004 - 8/ 2005 Puerto Ordaz (Venezuela)
Administración (Administrador)
Billing management. Attention to corporate clients. Government segment. Monthly billing. Analysis of corporate bills. Tax calculation. Preparation and processing of service contracts. File management and control. Reconciliations, acts of conciliation. Statements. Customer care.

EDELCA  
(Sector: Consumo)
8/ 2005 - 12/ 2006 Puerto Ordaz (Venezuela)
Administración (Administrador)
Receiving, processing and documentation control administrative. Implementation and control of formats, recorded, sorted and coded according to the adequacy of Process Certification Company with the ISO 9001: 2000 Quality management systems . SAP Management System, purchase requisitions. requests Expenses, booking requests, Refunds. System Management Service Desk for processing Transportation Services and Meals. Drove. Planning and Budget Control Unit.

GBM Corporation  
(Sector: IT)
12/ 2008 - 2015 San Jose (Costa Rica)
Administración (Administrador)
Experience at regional and Corporate level always with focus on both internal and external customers . I managed Service Contract area, coordinating and following up operational, logistical and administrative work with teams in different countries for the proper registration and enforcement of the services contracted with the Corporation, as well as technology procedures. Likewise, I was responsible for the development process in the service contract, approval of changes, internal tasks resolution, responsible for training in the countries of the region on the use of the tool SAP, supporting the collection, analysis and testing for the implementation of the Services Agreement Platform in CRM modules Sales and Service and ERP Billing Plan . I participated of the weekly meeting on monitoring contracts to handle complaints and provide support to services area.

Farvenca Guayana  
(Sector: Comercial)
10/ 1997 - 2/ 1999 Bolivar (Venezuela)
Compras (Asistente)
Purchase orders. Inventory Management. Merchandise rotation. Negotiation with representatives. Product creation and deletion. Tax changes. Product upgrades. Credit and debit notes management.

Cesar Bottini Accounting Office  
(Sector: Contabilidad-Financiera)
9/ 2000 - 2/ 2002 Bolivar (Venezuela)
Contabilidad (Administrativo)
Coding and accounting of business transactions. Taxation. Social security. INCE. Inventory Management. Account Receivable. Account Payable.

Instituto Universitario de Tecnologia Rodolfo Loer  
(Sector: Educacion)
3/ 2002 - 9/ 2002 Caracas (Venezuela)
Educación - Formación
Professor of economy. Recruitment. Selection and personnel management. Instructor. Facilitator. Using media planning and teaching methodology.

CVG  
(Sector: Otro no especificado)
4/ 2000 - 7/ 2000 Bolivar (Venezuela)
Otras (No se especifica) (Asistente)
Intern.Administrative assistance. Elaboration of merchandise requirements. Purchase orders. Data control and registration.

SINCOR OPCO  
(Sector: Construcción y Extracción)
12/ 2002 - 9/ 2003 Pariaguan (Venezuela)
Recursos Humanos - Personal (Administrativo)
Provide support to the Human Resources Manager. Coordinate interviews for new employees. Coordination and control of search and ion of administrative staff, technical and labor. Induction and training new employees. Scheduling appointments. Manage Employee Benefits feedback. Attending email. Attending to phone calls. Planning, researching and Summarizing Relevant information for the preparation of meetings. Support and solves problems related to employees. Educating employees about the policies. Rules and procedures of the company.
 

FORMACIÓN ACADÉMICA


Técnico en Administración Industrial
Rodolfo Loero Arismendi
2/1996
Diplomado
Administración y Dirección de Empresas
Técnico en Administración Industrial
Ciudad: Bolivar ( Venezuela)

Licenciado en Administración de Empresas
Universidad Gran Mariscal de Ayacucho
7/2004
Licenciado
Administración y Dirección de Empresas
Licenciatura en Administración de Empresas
Ciudad: Bolivar ( Venezuela)
 

FORMACIÓN COMPLEMENTARIA

 
Título: Assertive Communication
Comunicación
Título obtenido en Crecex, Costa Rica
Información adicional: Assertive Communication
Título: Microsoft Excel 2010 Level 3
Informática y nuevas tecnologías
Título obtenido en New Horizons, Costa Rica
Información adicional: Microsoft Excel 2010 Level 3
Título: Microsoft Excel 2010 Level 2
Informática y nuevas tecnologías
Título obtenido en New Horizons, Costa Rica
Información adicional: Microsoft Excel 2010 Level 2
Título: Intermediate English and NLP Coaching Course
Título obtenido en English Click, Costa Rica
Información adicional: Intermediate English and NLP Coaching
Título: Level Nivel A2 English Course
Título obtenido en Berlitz, Costa Rica
Título: Income Tax Training andTechnical Personnel Administration
Economía y Finanzas
Título obtenido en National Business Training Institute
 

IDIOMAS

Español Nivel Profesional
Inglés Nivel Intermedio
 

INFORMÁTICA

Ofimatica (Word, Excell,…) Nivel Intermedio
Título: Microsoft Excel 2010 Level 2
Título obtenido en New Horizons

Ofimatica (Word, Excell,…) Nivel Avanzado
Título: Microsoft Excel 2010 Level 3
Título obtenido en New Horizons

 

Capacidades y aptitudes

 CAPACIDADES Y APTITUDES SOCIALES
Vivir y trabajar con otras personas, en entornos multiculturales, en puestos donde la comunicación es importante y en situación donde el trabajo en equipo resulta esencial (por ejemplo, cultura y deportes), etc.
Educación - Formación
Instructor. Facilitator. Using media planning and teaching methodology
Capacidad adquirida en Inst. Universitario Rodolfo Loero (Venezuela)
 CAPACIDADES Y APTITUDES ORGANIZATIVAS
Por ejemplo, coordinación y administración de personas, proyectos, presupuestos; en el trabajo, en labores de voluntariado (por ejemplo, cultura y deportes) en el hogar, etc.
Compras
Purchase orders. Inventory Management. Merchandise rotation and Negotiation with representatives
Capacidad adquirida en Farvenca Guayana (Venezuela)
Recursos Humanos - Personal
Coordinating interviews for new employees from the Human Resources Department , coordination and search in the ion of administrative , technical and labor personnel , analysis of eligible candidates , employee education regarding policies , roles and company procedures and also their duties and benefits.
Capacidad adquirida en SINCOR OPCO (Venezuela)
Dirección - Gerencia
Experience at regional and Corporate level always with focus on both internal and external customers . I managed Service Contract area , coordinating and following up operational , logistical and administrative work with teams in different countries for the proper registration and enforcement of the services contracted with the Corporation , as well as technology procedures. Likewise , I was responsible for the development process in the service contract , approval of changes , internal tasks resolution
Capacidad adquirida en GBM Corporation (Costa Rica)
 CAPACIDADES Y APTITUDES TÉCNICAS
Con ordenadores, tipos específicos de equipos, maquinaria, etc.
Tecnología - ERP
Responsible for training in the countries of the region on the use of the tool SAP , supporting the collection , analysis and testing for the implementation of the Services Agreement Platform in CRM modules Sales and Service and ERP Billing Plan .
Capacidad adquirida en GBM Corporation (Costa Rica)
Tecnología - Project Management
MS Office Project Basic Level
Capacidad adquirida en GBM Costa Rica (Costa Rica)
 

INFORMACIÓN ADICIONAL


Provide direct supervision to assigned employees and work direction across the SAP process areas of Sales Life Cicle. 
Participate with Complaints Service  Leadership in the development of strategic plans and improvement opportunities to drive support process and operational effectiveness.
 

Disponibilidad

¿Estoy dispuesto a viajar?  SI
¿Estoy dispuesto a trabajar en el extranjero?  SI
¿Estoy dispuesto a trabajar fuera de mi zona?  SI
 

Objetivos Profesionales

I like to work and the main reason is for me to have an opportunity to work for a company that will anable me to take an innovate approach.
 

Resultados o logros

Starting the contracts department at the regional level. GBM Corporation. Research assistance, organization, process creation and repetitive service contract.
 

Cualidades

Adaptable , Amable , Analítico/a , Colaborador , Comunicativo/a , Decidido/a , Determinado/a , Diligente , Enérgico/a , Entregado/a , Fiable , Flexible , Fuerte , Honesto/a , Meticuloso/a , Organizado/a , Perceptivo/a , Persistente , Persuasivo/a , Responsable , Seguro/a , Servicial , Sociable , Trabajador/a
 

Aficiones

Arte, Cine/Películas, Jardinería, Literatura/Historia, Ópera/Música Clásica, Política, Servicios Sociales Voluntarios, Viajar/Turismo, Yoga/Meditación
 



 

Descargar Curriculum

CURRICULUM VITAE Nº 163151 


http://acentb.MiCVWeb.com

INTRODUCCIÓN


Experience at regional and Corporate level always with focus on both internal and external customers . I managed Service Contract area, coordinating and following up operational, logistical and administrative work with teams in different countries for the proper registration and enforcement of the services contracted with the Corporation, as well as technology procedures.

 

Interés en las siguientes empresas:


BOSTON SCIENTIFIC COSTA RICA Ver candidatura ,


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